Call the Helpline 0845 223 4424
Open 10.30 to 4.30 Monday to Friday 
(except Bank Holidays)
Calls cost 3.5p per minute (more if you are calling from a mobile)
or email advocacy@hepctrust.org.uk
Dealing with hepatitis C from day to day can be exhausting and getting the treatment and care you need, can sometimes be complicated and frustrating.
We can give advice, help and act on your behalf if you are experiencing difficulties with any aspect of getting treatment and living with hepatitis C.
- If your GP won’t take your concerns seriously and refuses to test you.
- If you have had a positive test result but have to wait a long time before you can see a liver specialist.
- If your liver specialist has told you that you do not meet the criteria for treatment but you disagree.
- If you have started treatment and are not getting the sort of support from the clinic treating you that you think you should be getting.
- If you have a problem concerning re-treatment.
- If your local PCT has said that they don’t have the funds for you to have treatment as soon as you would like.
- If you have decided that you are not going to have treatment, or perhaps you can’t have treatment, but you feel you are not getting the right level of monitoring from your specialist.
- If you think that you contracted HCV from blood products before 1991 and you are having difficulty with your Skipton Fund claim for compensation (to which you should be entitled).
- If you are having trouble with your employer
- If you can’t work and are having difficulty claiming Incapacity Benefit or Disability Living allowance.
- If you just don’t know what level of service you have a right to expect from your doctor and don’t know what your options are.
Any of these things can be difficult to deal with when you are feeling ill. That is why we have an Advocacy Service; to work on your behalf to get you the best possible care, based on best practice.
If you feel that you would like help or if you would like someone to speak on your behalf, assist you in getting funding for treatment or making a claim for compensation do give us a call.
We can’t promise to solve your problem, but we will use our expertise to do our best to help.
